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Managed IT Services

The IT department your business deserves — without hiring one.

Proactive 24/7 monitoring, helpdesk, patching, Microsoft 365 administration, and full IT documentation. The operational foundation under everything else we do.

Proactive, not reactive

We're the operational foundation — not a break-fix vendor.

Most "IT support" companies wait for things to break, then bill you to fix them. That model is broken. Modern businesses can't afford downtime, can't operate without their cloud tools, and can't afford ransomware to be the first time anyone checks their backups.

Our managed IT service is built around prevention. Monitoring catches problems before they become incidents. Documentation means anyone on our team can pick up your environment. Reporting means you actually see what's been done — not just an invoice at the end of the month.

Three tiers — Essential, Secure, Elite — to match different risk profiles and budgets. All flat per-user monthly.

  • 24/7 endpoint monitoring & alertingRMM platform with proactive remediation
  • Automated patch managementOperating systems plus 135+ third-party applications
  • Microsoft 365 administrationUser lifecycle, licensing, mailbox, SharePoint
  • Network & infrastructure monitoringFirewall, switches, access points
  • Helpdesk with named SLAsResponse times that scale with your tier
  • Asset inventory & lifecycle trackingKnow what you own and when it ages out
  • Documented IT environmentFull documentation of your environment
  • Monthly reportingUptime, patch compliance, incidents, ticket volumes
  • Structured 30-day onboardingEnvironment audit, security baseline, training
Three tiers

Match your investment to your risk profile.

All three tiers include 24/7 monitoring, patching, and Microsoft 365 administration. Higher tiers add advanced security, after-hours coverage, and on-premise business continuity. Contact us for pricing.

Capability Essential Secure Elite
24/7 endpoint & network monitoring●●●
Patch management (OS + apps)●●●
Microsoft 365 administration●●●
Helpdesk SLA (business hours)4-hour / 1-hour2-hour / 1-hour1-hour / 30-min
Managed EDR with 24/7 SOC—●● Advanced
Email security & anti-phishing—●● Advanced
MFA + conditional access—●●
Security awareness platform—●●
Monthly tested & verified backups—●●
Quarterly Security Reviews—●●
24/7 after-hours helpdeskAdd-onAdd-on●
On-premise BCDR appliance——●
Compliance documentation——● HIPAA / CCPA / PCI
Annual technology roadmap——●

Pricing per user / per month, all-inclusive. 12-month minimum. Cancel with 30 days notice after the initial term. Contact us for a tier recommendation →

Day 30 Security Review

Every new client gets a written review at Day 30.

Most MSPs never put anything in writing. We hand you a written Quarterly Security Review at Day 30 — a real artifact that documents what we found, what we fixed, and what's next.

Ready to talk?

Modern IT for businesses that take their technology seriously.

Schedule a 30-minute call. We'll walk through your current environment, identify gaps, and show you exactly how we can help.

Schedule a Consultation →