Review our service matrix to see how our solutions can support your team
Structured service packages built to match your operational scale
We offer structured service tiers designed to support organizations as their technology needs evolve. Pricing and scope can vary based on the number of users, selected service plan, technology environment, security requirements, and additional services or projects. Reach out to our team today for a detailed breakdown.
- Core beliefs
Flexible IT support built around your business
NorthFlow Tech offers flexible engagement options based on your needs.
| Option | Pricing | Best for |
|---|---|---|
| Managed IT | Per user, per month | Businesses that want ongoing support, cybersecurity, monitoring, maintenance, cloud administration, documentation, and technology management |
| On-Demand IT Support | Hourly | Businesses that need IT help without a managed services agreement |
| Projects & Professional Services | Fixed-fee, hourly, or retainer | IT consulting and digital transformation, cloud migrations, AI and automation initiatives, cybersecurity projects, infrastructure/network upgrades, deployments, office moves, assessments, and other defined technology engagements |
Pricing and agreement terms vary by service, scope, and environment. One-time onboarding or project fees may apply.
Essential
Foundation IT Management
Reliable day-to-day IT management designed to keep your business productive, supported, and maintained.
- Proactive monitoring and IT management
- Business-hours remote support
- Microsoft 365 & Google Workspace support
- Endpoint protection and patch management
- Core technology administration
Ideal for organizations looking for dependable IT management and a strong technology foundation.
Secure
Cybersecurity-Enhanced
Everything in Essential, with additional security capabilities designed to strengthen your organization’s cybersecurity posture.
- Everything included with Essential
- Advanced endpoint security
- 24/7 security monitoring and alerting
- Email and phishing protection
- Enhanced identity and access security
- Additional cybersecurity controls
Ideal for organizations that want managed IT combined with a stronger layer of cybersecurity protection.
Elite
Advanced Security, Continuity & Strategic Support
Our most comprehensive offering for organizations requiring advanced security, business continuity, and more strategic technology guidance.
- Everything included with Secure
- Enhanced threat protection
- Advanced access and security controls
- Business continuity and recovery capabilities
- Strategic IT and cybersecurity guidance
- Expanded proactive technology management
Ideal for organizations with more complex technology, security, continuity, or strategic IT requirements.
Every organization is different. Your final technology stack and service configuration will be based on your users, systems, security requirements, compliance considerations, and business needs. Contact NorthFlow Tech to discuss the right approach for your organization, and for the full list of benefits in each service tier.
- Additional services
Additional technology services to support your business
Beyond managed IT, NorthFlow offers consulting, procurement, and AI services that can be engaged separately or combined with ongoing technology support
IT consulting & digital transformation
Align technology with your business goals through strategic consulting, digital transformation, cloud and cybersecurity strategy, AI adoption, business and security operations, technology modernization, and fractional vCIO/vCISO leadership.
Technology procurement & VAR services
Simplify technology purchasing with guidance on hardware, software, licensing, solution selection, procurement, and deployment through trusted technology partnerships.
AI training & workplace productivity
Enable your team to use AI confidently, responsibly, and productively through hands-on workshops built around the work they do every day.
Bring Your IT, Security & Technology Strategy Together
NorthFlow brings IT support, cybersecurity, documentation, cloud services, consulting, and technology planning together through a flexible service model. Whether you need ongoing managed IT, help with a defined project, or strategic guidance, we can help identify the right approach for your organization.